Dutch Water Expetrs Visiting A Kenya Water Facility

WaterWorX Nairobi

Period

2017 – 2030
Region

Nairobi, Kenya

Services overview

WOP partner who worked on this project

WOP partners

Nairobi City Water and Sewerage Company (NCWSC) Ltd

Kenya

Saving every drop for better opperations and sanitation in Nairobi

World Waternet and Nairobi Water work together to improve water and sanitation services in Kenya’s capital. This partnership focuses on reducing non-revenue water, strengthening utility operations, supporting climate adaptation, and expanding access to safe drinking water and sewerage services, making Nairobi more water secure, sustainable, and resilient.

The partnership between Nairobi Water and World Waternet supports sustainable water service delivery in one of Africa’s fastest-growing capitals. The project addresses key challenges such as high non-revenue water, aging infrastructure, and the need for climate-resilient solutions. By reducing water losses and supporting renewable energy interventions, the utility saves costs and boosts operational efficiency. The co-development of Nairobi’s Climate Adaptation and Resilience Plan (CARP) integrates long-term planning into infrastructure and service delivery.

The partnership also enables Nairobi Water to attract investment through feasibility studies and technical assistance, including support for renewable energy and resource recovery. Staff benefit from peer-to-peer exchanges and on-the-job training with Dutch experts. This approach strengthens both institutional and technical capacity, contributing to improved water access, utility performance, and environmental sustainability. The project is part of the WaterWorX programme, aiming to reach millions with improved access to water and sewerage services by 2030.

Workforce development and on the job/premise training Leadership and team empowerment Capacity-building workshops and seminars Peer-to-peer knowledge exchanges and mentorship Skills development for water governance, operations, and finance Stakeholder engagement and communication strategies Governance framework development Trusted advisor & catalyser Inclusion - Gender Equality and Social Inclusion (GESI) Water safety & quality Sanitation (WASH) Climate resilience and mitigation Nature-based solutions Research & innovation Performance improvement Non-revenue water loss Energy efficiency Digitalisation/GIS Data and sensoring Mobile water management app Governance billing

The partnership’s main goals include reducing water losses (known as “non-revenue water”) through pilot projects like the DMA-Mirema Drive initiative and staff training. It also aims to improve how assets are managed, for example by introducing the MapKit software, and to support better decision-making at Water and Wastewater Treatment Plants through improved data use.

Another priority is to make NCWSC better prepared to attract investment. This involves carrying out feasibility studies, developing strategies, and drafting concept notes to help secure new funding for water and sewerage projects.

Through continued peer-to-peer support, the partnership works to strengthen both institutional systems and staff skills. The ultimate aim is to provide more people in Nairobi with safe, reliable water and sanitation services, while supporting Kenya’s national water security goals and the global target of universal access (SDG 6) by 2030.